Privacy Notice
Prepared by Op. Dr. Fuat ERZEN as data controller under Turkish Personal Data Protection Law No. 6698 (KVKK). (Template: have it reviewed by a lawyer before publication.)
Data processed
Appointment form: name, phone, optional email, area of complaint, preferred day and time, time zone and language. Information assistant: the text you write in the chat.
Purpose and legal basis
To handle your appointment request and contact you, and to generate general information replies in the assistant. Health data is processed on the basis of your explicit consent.
Transfers
Appointment data is shared with the appointment team and with the service providers used to send notifications. Assistant messages are transferred encrypted (TLS) to Anthropic in the USA to generate replies; they are not used for model training and are deleted within 30 days.
Retention
Appointment data is kept for the period required by law after the process ends. Chat content is not stored on our servers.
Your rights
You can send requests under Article 11 of KVKK to info@drfuaterzen.com.